(for) Buyer Services
We know how to procure outsourced services and optimize operations, it's what we do best. Whether you need Insights on optimizing your business operations and technology, a partner to Implement a targeted savings or transformation opportunity, or hand selected Fully-Managed Offshore Services managed by a trusted partner. ScaleX has what you need.
Free Resources and 1 week assessments Buyers can use to easily implement cost savings and performance improvement operational / contractual opportunities with your Suppliers on your own
Products and Services: Savings Calculator (free) Contract Review (1st free) Rate Benchmark (1st free) Supplier RFI
Let ScaleX identify and Implement outsourcing cost savings, performance improvement, AI Technology, or revenue growth opportunities for you and realize benefits faster.
Products and Services: Supplier Relationship / Savings Assessment Tech Implementation, AI development & Training Contract Writing and Negotiation Complete RFP Management
Fully-Managed outsourced services (off or on-shore) for any sized business from top global suppliers, including ongoing world class Vendor and Contract Management support, to fit your unique business requirements.
Why ScaleX? There is a laundry list of reasons Outsourcing can fail, transitioning processes that work when performed down the hallway but not in a different time zone is the most common. We assess what work can be successfully outsourced or offshored, and what needs to stay internal. We re-engineer your business process and technology footprint, providing AI enabled workflow management software, before it's transitioned. Your operations are translated into service "outcomes" e.g. accounts receivable turnaround time or customer satisfaction score, continuously improving and eliminating tasks through automation. We negotiate best in class offshore rates and manage services for you, saving 50%+ vs. relative US labor on average. We implement and negotiate contract and operational changes to adapt to your evolving business. Spin-up virtually any backoffice function in less than a month anywhere in the world, never hire or train employees again!
(for) Supplier Services
We know what your clients want and how to give it to them. Access Insights from multi-billion dollar buyers, Partner with ScaleX to grow your existing clients and sell new business, and Enter the Untapped SMB market with a trusted partner. ScaleX provides access and insights that no-one else has, our goal is to partner with you and grow together.
Free Resources and 1 week assessments you can use to sell new business and grow your existing clients on your own.
Products and Services: The Outsourcing Sales Playbook™ (free) Contract Review (first free) Live Proposal Review 1:1 or Group Coaching
Let ScaleX provide expert buyer insights on your active RFPs, existing client growth potential, service offering expansion / market opportunities, or commercial strategies.
If we identify a Big Opportunity...partner with ScaleX to develop and execute a 1-3 year go-to-market blueprint using our proprietary Supplier Revenue Growth methodology and extensive network of executive level decision makers in Big Tech, Banking, Insurance, and other top global Buyers.
Products and Services: Supplier Market Assessment (SMA) Supplier Sales Accelerator Training Program ScaleX Supplier Growth Partnership (SGP)
Access the Untapped SMB market and become a ScaleX supplier partner to provide private-labeled Fully-Managed Services to businesses who don't have or need robust internal procurement and vendor management expertise.
Why ScaleX? ScaleX is the CONNECTION between Buyers and Suppliers. Through out scope assessment and operations management expertise we create the TRUST SMB buyers need to put their critical operations in someone else's hands. We do the up-front work of re-engineering existing client processes and technology before it's outsourced so it runs like a machine. Our services are SLA and Outcome based, we won't work with anyone not willing to change. It's a pretty sweet deal, we sell the work (or bring ScaleX into an existing prospect that need's some help outsourcing and we'll sell it together), and help the client manage and optimize it. All you do is deliver amazing services and we all grow together.
We’ve done this before...our experts have
15
Years of Experience in outsourcing and business operations
$2B+
Documented savings delivered to clients
30+
Fortune 1000 companies supported
40+
Countries our experts have set up outsourced operations in
ScaleX Managed Services
ScaleX delivers offshore services through our network of Providers for virtually any business function at any scale (from 1 to 10,000+ headcount). We perform a "Job Family Assessment" on your business operations to determine which task level processes can be offshored, and what is critical for you to keep internally (this is why outsourcing fails). Our
Here are a few of our core expertise service categories:
Accounting & Finance
Payroll, Tax, AR / AP, General Accounting
IT Support
Tech management, App Development
Customer Support
Multi-Channel Support, Social Media, CRM, Content Mgt.
Cloud Services
AWS Support, Software Licensing
Sales and Support
Outbound sales, Quote / RFP Management, Marketing
AI Development
AI Adversarial Testing & QA
ChatBot & AI Support
World Class Expertise and Guaranteed Results
Tired of being bogged down by inefficient high cost business operations? ScaleX helps ambitious leaders like you achieve breakthrough growth and save millions by transforming your business operations into a lean, high-performance machine.
What makes us different? Big consulting firms sell million dollar proposals with high level objectives . We sell outsourcing products from standard contract reviews to our proprietary managed services offerings. We care about our clients and we will never sell anything we can't prove your return on.
Our secret? We apply the fundamentals of outsourcing contracting and vendor management that only the experts know. We'll help you document and re-engineer your operations (from process to technology) to enable a successful outsourced operation - sadly it doesn't work the other way around. We've seen it all, the good, the bad, and the hilariously absurd. We have outsourced everything from janitorial services to AI technology development, and our approach can turn even the most dysfunctional operations into services with measured performance levels.
Imagine having the edge of a giant, without the giant price tag.
We provide the same world-class expertise and negotiating power, including access to a global talent pool, that Google, Microsoft, General Motors, and EVERY big successful company relies on, to businesses of all sizes. At ScaleX, we're passionate about helping you unlock your full potential. We want to be your trusted partner, working alongside you to achieve your unique goals.
ScaleX Founder Alex Rochlitz has spent 15 years leading outsourcing and business transformation initiatives at industry giants like Google, McDonalds, Walmart, AIG, and dozens of other fortune 500 clients.
Throughout his career— as a consultant, managing Google's $1 billion+ per year product support vendor operation, and as founder at ScaleX— he has overseen virtually every enterprise business function, from IT to Sales. He is an proven outsourcing industry leader, with notable achievements including launching Google's first global outsourced Hardware sales and training operation (driving 60% sales uplift) , serving as the Vice Chairman for the Global Impact Sourcing Initiative, and leading some of the largest and most complex outsourcing transactions ever done.
Alex has developed and negotiated dozens of services contracts exceeding $100M, along with countless smaller agreements, while leading business transformation initiatives that have generated billions in documented operational savings. He has set up outsourced operations in more than 40 of countries, supporting customers in every major global consumer market. Alex was awarded the 2023 International Association of Outsourcing Professionals Member of the Year for his efforts in pioneering methodologies that integrate social responsibility into corporate outsourcing strategies, and promoting impact sourcing across the industry.
